Technical
Support
Welcome
to the Katz Global Media
Support Center.
We provide several options for obtaining service and
support..
Frequently Asked Questions:
Many pre-sales, technical,
account, and billing questions have already been asked
and answered. Be sure to check and see if your question
is listed in the FAQ section before contacting our staff.
| Frequently
Asked Questions |
Online Manual:
The online manual is
an extensive knowledgebase (in Adobe .pdf) where you
will find support documentation and tutorials on using
your control panel, and more.
| User
Admin Manual < click here to view the Manual in .PDF|
Contact Us:
If you need to speak
to a sales or technical support representative you may
use the following methods of communication:
| Note:
Your Account Executive may work varying hours
depending on their personal schedule. If you need assistance and cannot
reach your representative, please call us. |
|
Phone:
|
520-304-6783 |
| Fax: |
415-532-2682 |
Mailing
and Payment Address
|
Katz
Global Media
PO Box 35267
Tucson, Arizona USA 85740
|
Physical
Address for UPS and Fed Ex
Payments or Shipping Only |
~
Please contact us and request this ~ |
| General
Email: |
info@katzglobal.net |
| Sales
Email: |
sales@katzglobal.net |
| Technical
Support Email: |
support@katzglobal.net |
| ICQ#
(Tech Support) |
125569296 |
| Business
License # |
Arizona
Lic #10-197593-Q |
* Email response
generally within 1 hour or less depending on your
request.
* For faster service, please call us or use icq.
|
Quick Support Form: